Sports Facilities Management and Recognizing Success
In management, whether it is the management of sports complexes or recreation centers, or any other kind of business, it is often easy to focus on the negative. Whether it is constantly picking apart faults with what your facility currently offers, where it is under-performing, what you might be spending too much on, or issues with users or members of staff. While constructive self-criticism can be important, and a useful way to improve upon past performance, Sports Facilities Management believes that it is also important to recognize success.
We find that many management teams are so caught up in how busy their role requires them to be, and how they can do better, that they neglect to recognize what they have gotten right. As a leading provider in sports venue management, the industry experts at Sports Facilities Management would like to share some important advice on acknowledging success in your own work, your sports facility or complex, and your employees.
Define Success For Yourself
One of the most important, but sometimes most challenging aspects of recognizing success is knowing what it looks like. Success in business or management can be a nebulous word with many different meanings, from minor achievements to major milestones.
Whether you have just opened your brand new sports complex, or are looking for a new perspective on managing your recreation center, take the time to work out what you would really consider success to mean. Make a note of specific goals that you would consider real achievements and keep them in mind.
Define Success For You Staff
Just like your own success, your staff should also know what success means for them. This is slightly different from setting specific expectations as staff members, and more about fostering a sense of camaraderie in your team.
By doing this, you allow your employees to share in success, and to feel a part of it. This is a factor that does immeasurable good for staff loyalty and retention, as well as work ethic.
Acknowledge and Celebrate Success
When your sports facility meets a milestone, you should celebrate as soon as possible. Delaying a celebration of success dulls the excitement, and in all the general bustle of sports facilities management, it can be easy to soon forget altogether. If this milestone relates to your staff, acknowledge and appreciate them in person, as soon as you can.
Even if it is just a handshake and a thank you, genuine appreciation is something everyone remembers. If you have achieved something together as a team or business, then celebrate together. Even a small celebration is an acknowledgment of doing something great together.
Making your success public is even better way to celebrate it, and is easier than ever with all the avenues offered by modern social media. Post about the success of your facility, include your customers and your community and let them know how much you appreciate them, too. Not only will this spread a positive image of your brand, it can act as a lasting record to look back on.
Build On Your Success
A less immediate, but no less important aspect of success is that it can serve as a stepping stone to greater things. Sports Facilities Management became an industry leader in management consultancy partly by building on every successful project – acknowledging the achievement before finding ways to make our services better, more efficient, and more detailed.
Doing this for your recreation center or sports complex will help you get that competitive edge in your service area.
Sports Facilities Management and Success
These are just a few simple ways in which you can appreciate where you have made the right moves in your management methods.
If you are looking for further advice, or new ways to improve the performance of your business, Sports Facilities Management can help you. Whether it is human resources, branding, staff development, marketing or more, contact our facility management experts today.