Whether you measure success in lives impacted, economic impact, or revenue generated, performance matters. If your operation hasn’t quite hit the results you’re counting on, you can turn to SFC to diagnose the issues, present some solutions, and stay by your side every step of the way.
SFC’s Performance Optimization Plans are designed to provide existing sports complexes, recreation centers, and fitness/wellness facilities with the guidance needed to generate better results, overcome operational challenges, and maximize marketing and business development opportunities. Through a 4-6 week process, our Operational Advisors review the facility’s financials, forecasts and strategic plans, reports and communication policies as well as attend on-site user group meetings, staff engagement interviews, oversight/client interviews, and a thorough facility tour.
The outcome of the study is a Performance Optimization Plan – a roadmap for the operating team to follow with critical insights into key areas such as:
· Organizational Structure/Staffing
· Operational Leadership
· Marketing & Business Development
· Technology & Systems
· Physical Facility
· Guest Experience/Reputation
· Bookkeeping and Reporting
Best Suited For:
Led By SFC Operations Advisors:
At SFC, we’re hired to provide Performance Optimization Plans for any number of reasons. In some cases, the facility type is new to a community and the current organization isn’t structured or trained to support it properly. Other times, owners feel their operations could be more profitable or at least, self-sustaining as is often the case in community recreation or sports tourism facilities. Additionally, extenuating circumstances or crisis can put an operation into a serious condition and an outside perspective is the key to getting back on track. Whatever the case, we view a Performance Optimization Plan as an opportunity to maximize, not as admission of failure.