Common Human Resource Issues

At a sports facility or recreation center, your employees are the face of your company. Many of them will interact with visitors on a daily basis. It is essential that your employees are happy. When your employees have problems, your human resources department should have the answers. Human resource departments tend to face similar issues no matter what kind of company you have. In this Sports Facilities Management blog, we will address some issues your human resource department might run into and how to deal with them.

Discipline

This is something that most HR departments dread. Ideally, your employees would all be perfect and never need disciplinary action. Unfortunately, this is not the case. Make sure you have your workplace rules carefully laid out in an employment manual which all employees must review and sign. If an employee argues against workplace rules or disciplinary action, the manual represents a clear and definitive basis for proper procedure.
Any disciplinary action also must be fair. Take careful records of any disciplinary actions and make sure you get statements from anyone involved. You should also make sure you have levels of disciplinary actions. For instance, depending on the transgression, the first time could be a warning. Further transgressions could lead to more serious punishments, including termination of employment.

Retention

An important role of the human resource department is making sure you keep good employees as long as possible. Your employees are the face of your company, and you want to keep these familiar faces around. The HR department is in charge of things like company culture, incentives, and professional development. Keeping employees happy is key to retaining them. So reward loyalty and longevity with raises, advancement, and other appropriate rewards.

Recruitment

Of course, one of the biggest responsibilities of human resources is recruiting quality employees. Experience is important, but that’s not the only thing you’ll be looking for when recruiting. You need to find motivated employees that fit in with the company culture. Curious about more ways to recruit quality employees? Check back in with the Sports Facilities Management blog later this month for a more detailed post about recruiting.

Choose Sports Facilities Management

Discipline, retention, and recruitment can be difficult. Make it easier by choosing Sports Facilities Management. We offer outsourced management and staffing services for sports facilities and recreation centers. Contact us today for more information and to speak with a member of our staff.