Facility Management Tactics to Retain Your Best Employees
One of the most important aspects of managing a sports facility or recreation center is attracting and keeping talented employees. The nature of the business is that oftentimes your employees will be entry-level and will eventually move on once they get more career-focused job opportunities. However, that does not necessarily have to be the case. Hiring the right people who are interested in a sports-related career and providing them with upward mobility and competitive benefits can allow you to create a great staff that will stick with your company for long periods of time. Learn some tips and ideas that can help you to hire the right people and keep them loyal.
Target the Right People
The first step in facility management is creating a great staff by hiring the right people. First, you have to get the news out that you have job openings. Ideally, you want a large pool of people to choose from. Market your business through online job sites such as Indeed, Glassdoor, and ZipRecruiter. The more people who are exposed to your positions the more likely you will find the right person.
Creating a job opening listing on your website is also important. Try not to make the application process too complex as that can drive away a large number of potential applicants. At the same time, you want your application to be thorough enough to separate the good applicants from the bad. You will want to target potential hires that have some experience in customer service. The recreation business is a service industry and will act as the face of your company. Ensuring that they have the ability to work well with people is key to success.
Decide exactly what you are looking for before you begin the interview process. Some sports facility management teams prefer to look for older applicants as they will be less likely to view your job as temporary employment. Many sports facilities make the mistake of hiring college students to fill positions only to have to replace them after investing in training and development.
Offer Competitive Benefits and Opportunities for Growth
If you are really interested in creating an excellent staff it is mandatory that you offer competitive pay and benefits for potential employees. We’re not saying you have to offer full healthcare for part-time employees. But solid pay and performance bonuses can go a long way toward making your employees feel appreciated and loyal.
Offer Ongoing Staff Training
Possibly the most important aspect of facility management is ensuring that your staff plans and actively works towards individual growth. You want to create short-term and long-term goals for your employees to strive towards. Providing regular training and team-building activities to help your staff reach their potential to meet those goals will take a large portion of your facility management time, but it will pay off in the long run.
Learn More About Facility Management with SFM
Sports Facilities Management is the premier company for helping you develop your sports facility or recreation center successfully. If you have questions about creating an all-star staff or any other sports facility related question, contact us today at 727.877.1791.