Expert insights and strategies shaping the sports, recreation, and entertainment landscape
Guest post written by Jen Silvers, Account Executive, The SF Companies. When you hear the words “membership retention” the first thought that comes to mind is that it costs less to keep a member than it does to get a new one. But how much effort are you really putting
3, 2, 1, the scissors clasp firmly on the ribbon and cuts straight through as what feels like the entire town cheers on. Finally, the dream of bringing a great facility to your community is a reality and guests are excitedly pouring in to check out the new facility. Your
Providing a venue for athletes and guests comes with risk. Slip and falls and other incidents are an unfortunate and inevitable part of bringing people together and while it’s not always pleasant to think about, protecting your venue and team members is an essential part of being a facility operator.
Not long after a customer shares their thoughts about their experience at your facility on Google, Facebook, or Yelp, a notification shows up in your email box. If the review is highlighted by five stars and a glowing statement about their experience, there’s no better feeling. There’s also no action
They are all there; the mayor, city councilmen, prominent business owners, and so many excited faces from the community. All waiting for that moment when the ribbon is cut and a venue that will come to define their community opens its doors. There is no more of an exciting time
Sports facilities are born out of vision. Whether it’s an opportunity to capture a piece of the $15 billion sports tourism industry or to increase access to athletics and recreation for local citizens, it starts with an idea and the desire to push it forward. However, if that vision is
Since the Coronavirus started grabbing a hold on our collective attention in the early part of this year, sports facilities everywhere have pushed the pause button in an effort to prevent its spread. There is pent-up demand in the market and an enormous desire for facilities to re-open their doors
Every sporting event has a scoreboard. Whether it shows runs, points, or time, it’s measuring the performance of its participants and provides a roadmap of sorts for reaching your goals. The scoreboard lets teams and individuals know how far away they are from winning the game, achieving a personal best
Your sports facility or recreation center will be the heart of your community. You should keep this concept in mind from the very beginning, which means that the grand opening of your location should be a community event. When it comes time for your opening, you should involve your community
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